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Derrell C. Roberts Library: Coronavirus/Covid-19 Resources

The library staff are ready and eager to help you find the information you need. Good information literacy skills are crucial to academic success and we will teach you how to find information, how to analyze it, and how to apply that information.

Library Recommended Resources

Visit our Coronavirus/Covid-19 Libguide for information from local, state, and federal government as well as tips for health and wellness.  

COVID 19/coronavirus What you need to know

Coronavirus Dashboard

DSC Coronavirus Updates

Campus UPdates


You can contact the Bursar Office at or 706-272-4435.


  1. Go to
  2. Click Roadrunner Portal (found on the Quick Links at the top right of the page).
  3. Click Banner.
  4. Click Student & Financial Aid.
  5. Click Student Account.
  6. Click CashNet.
  7. Pay.

Location of Payment Box

  • In Roberts Library parking lot

All students at University System of Georgia institutions are now eligible to consult with SHIP doctors, nurses and mental health specialists as they work through issues related to COVID-19. These consultations are no cost for students enrolled in the USG Student Health Insurance Plan (SHIP) and $40 for non-enrolled students. There is a 24/7 help line available for all students at no charge.

Students that have questions or concerns about whether they are experiencing symptoms related to COVID-19 should immediately call their healthcare provider or member services number through their insurance plan.  For students that need guidance or may not have a provider or insurance, the Georgia Department of Public Health has established a hotline. That number is: 844-442-2681.

Services available for ALL students

Telehealth Services

  • Telehealth services (on-line or by phone doctor’s visits) are available for all students through UnitedHealthcare StudentResources HealthiestYou program by Teladoc.  Download the HealthiestYou mobile app, call 1-855-870-5858 or go online at
  • Telehealth services are available at no charge to students enrolled in the USG Student Health Insurance Plan (SHIP).
  • Students not enrolled in the SHIP program pay $40 per visit.
  • Behavioral Health Visits
    • Students enrolled in the SHIP program have access to licensed therapists and psychologists at no charge at
    • Students not enrolled in the SHIP program have access to licensed therapists and psychologists through for a monthly charge of $180.

Optum Support Line

  • To support students who may be experiencing anxiety or stress following the recent developments around COVID-19, UHCSR is offering an Emotional-Support Help Line, through Optum, providing access to specially trained mental health specialists.
  • Optum’s toll-free help line number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge to all students.

Access to Medical Care, Coverage

  • If a student thinks they may have been exposed to COVID-19 or are experiencing symptoms of the disease, students should immediately call a provider. To find a network provider, visit or utilize their UHCSR mobile app.
  • All testing for COVID-19 will be covered by UHCSR at no charge.
  • Additional updates will be made on United Healthcare StudentResources website at:

Student Assistance Program

The USG SHIP program offers a student assistance program through Optum which provides a wide range of resources to students telephonically. The phone number is available on your UHCSR Mobile App or your

  • Counseling - 24/7 access to crisis intervention services and confidential counseling from licensed clinicians.
  • - health risk assessments, health/fitness calculators and other helpful resources.
  • Legal and Financial Services - provides help with issues such as credit card debt, divorce, child custody and shelter from abusive relationships.
  • Mediation - access to a national network of mediators to help resolve family-related disputes such as divorce, separation, child custody, visitation and support.

As an enrolled student in the PGH Global student medical plan with United Healthcare StudentResources, we would like to make you aware of important information regarding the Coronavirus as noted below. 

As more cases of Coronavirus (COVID-19) appear in the U.S., we are taking every precaution to ensure our students and partners remain healthy and informed. Since our last communication, we have posted new information on our site to help support any members affected by this outbreak. This information is available for download through our PGH Student website or via the links below.


The links below contain new information on COVID-19, including ways to prevent its spread, what symptoms to look for, links to the CDC website, and more. 

Coronavirus Update March 10, 2020 UPDATE
Coronavirus Update January 31, 2020
Coronavirus FAQ
Coping with a Public Health Event: Coronavirus
Coronavirus Telemedicine Resources 
Coronavirus Telebehavioral Health Resources

Telehealth Medical

Doctors are making house calls again. Included with your student insurance plan, and provided by HealthiestYou, is 24/7/365 access to board-certified physicians online or on the phone (where permitted).

 Telehealth can be a win/win:

  • Talk to a licensed physician 24 hours a day, 7 days a week
  • Pay no consultation fee for student’s on the PGH Global Insurance plan
  • Avoid trips to the doctor’s office, urgent care or emergency room
  • Toll free # is on your SR ID card or in My Account

Creating your My Account

With My Account you’ll have immediate access to view and print your ID cards and access to your claim history, including Explanation of Benefits (EOBs).

Should you have additional questions about your medical coverage, please visit or call 888-251-6253.

  • Contact your professors first to let them know about your situation. Your faculty are dedicated to helping you complete your courses and have resources to help you succeed.
  • Many internet providers are offering no cost or low-cost options for students who need to take their classes online. Many of these same companies are lifting data caps to help you more easily download your course content. Although Dalton State does not promote or endorse any specific vendor, one of these options may work for you.
  • If you still need help, contact Academic Affairs at or 706-272-4420.

Meetings with advisors are still happening remotely. Contact your advisor for information about how to set up an appointment.


Yes, most library services are available and the staff is ready to assist you. For service, email, text 706-225-8927 or access the chat.

Tutoring is still available to any student in need of extra academic help. Contact Tutoring and Supplemental Instruction at or 706-272-4415.

Accommodations apply in an online environment. Contact your instructor or Andrea Roberson at for more information.

Most student services are available online or over the phone but not available face-to-face.