Total Quality Management (TQM) is continuous improvement of quality in all aspects of the organizations. The Malcolm Baldridge Award measures a list of factors in terms of points.
1. What is controlled?
2. How much information is needed by the user?
3. What is measured and when?
4. How is the quality of the information measured (validity, consistency, quantity, accuracy, as well as frequency and form?
5. What is the impact on the organization?
6. What is the cost and gain to the company?
CPM (Critical Path Method) is a tool to analyze projects and determine duration, bases on identification of "critical path" through an activity network. Activities are represented as nodes or circles.
PERT (Project Evaluation and Review Technique) A variation of the GANTT chart which demonstrates:
Activities are represented by arrowed lines between nodes or circles.
Materials Requirement Planning (MRP) is a productional planning and inventory control system.