Effective Business Communication and Writing: Email and Text

Provides guidelines for format, context, tone, greetings and salutations included within an email.

Inky is an app that analyzes your emails and prioritizes for you. Emails from close contacts turn blue and rise to the top of your inbox, while promotional and less urgent missives sink.

Mailchimp survey analyzing over 24 billion emails to determine which keywords used in subject lines triggered the recipient to open the email.